Customer Service Advisor

Reference

VAC-24189

Sector

Contact centre Roles, Customer Service, Retail, Sales

Salary

£20,500 to £21,500 Per Annum

Benefits

+ Bonus, OTE £25,000

Town/City

Newcastle Upon Tyne

Contract Type

Permanent

Closing Date

05/07/2022

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Customer Service Advisor

Newcastle Based

£20,500 Salary rising to £21,500 Plus a Bonus Scheme

Full Time & Permanent

Office Based – NOT WFH

This Customer Service Advisor role will involve speaking to existing customers. You will be handling inbound and outbound calls to existing customers on behalf of a leading energy provider. You will be working specifically in the collections department, speaking to customers who have found themselves in debt and unable to pay their bills.

We are looking for Customer Service Advisors who have customer service experience, have great communication skills, enjoy problem solving and enjoy giving the customers a great experience.

The benefits of a Customer Service Advisor:

  • £20,500 basic, rising to £21,500
  • Bonus opportunity – no sales involved
  • Full Time and Permanent role
  • Fantastic central location which is easily commutable
  • Onsite Café
  • Company pension scheme
  • Career progression opportunities
  • Discounted city centre parking
  • Bright and modern place to work with excellent facilities

The ideal Customer Service Advisor will have:

  • Previous customer experience either face to face or over the phone
  • Fantastic communication skills
  • Eagerness to provide first-class customer experience
  • Enjoy customer service
  • Ability to empathise with their customers

 

Interested? Click APPLY below or email your CV to coral@reddotjobs.co.uk

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