Reference
VAC-23912
Sector
B2B, Compliance, Contact centre Roles, Contact Centre Senior Roles, Customer Experience, Customer Service, Director, HR, IT, Leadership, Operations, Procurement, Retail, Sales, Strategy / planning, Training
Salary
£20,384 to £30,000 Per Annum
Benefits
+ Bonus, £27,000 OTE
Town/City
Breadsall
Contract Type
Permanent
Closing Date
04/07/2022
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Customer Sales Advisor – July Start
Apply today, I will be in contact this week to progress your application!
Full Time
Location: Pride Park, Derby
£20,384 + Bonus, £27,000 OTE
Are you someone who has a passion for customer service and enjoys making a great bonus? We have the role for you. This position is handling a mixture of inbound calls and live chats/emails on behalf of a leading newspaper company. You will be speaking with existing customers, retaining customers and upselling/maximising sales where possible.
Our client offers fully paid training and excellent progression opportunities into management and even supporting departments (such as recruitment, HR or training).
The role of the Customer Sales Advisor:
- Handling inbound calls and live chats/emails from existing customers
- Speaking with customers who are looking to leave and retaining them
- Speaking with existing customers and maximising sales opportunities.
- Building rapport with customers, delivering an excellent customer service on every call
- Managing your time efficiently to ensure all tasks are completed
Benefits of the Customer Sales Advisor role:
- Fortnightly pay
- 28 days holiday
- Discounted products from the company
- Excellent progression opportunities into Team Leader/Training/HR & Recruitment roles
- Defined career pathway – 85% of our managers are homegrown
- Company medical, dental, and childcare packages
- Monthly incentives
Skills you will need as a Customer Sales Advisor:
- 6 months of upselling experience or target-driven customer service experience
- Clear criminal record (no unspent criminal convictions)
- References to cover the last 2 years of employment
- Computer literate with the ability to multitask and use multiple systems at any one time
- Objection handling techniques
- Effective questioning and listening skills
- Resilient
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at workstations
- Social distancing guidelines in place
- Virtual meetings
- Sanitisation, disinfection, or cleaning procedures in place
To Apply for the Customer Sales Advisor role please click APPLY below or email your CV to Mathew@reddotjobs.co.uk
